Posts tagged digital strategy
Beyond the Search Bar: How eCommerce Brands Can Index for the AI Discovery Era

AI search for eCommerce is no longer a future concept. It’s now an integral part of how shoppers find and choose products. In fact, more than 91% of eCommerce queries already trigger AI-generated results, with fashion and beauty queries reaching 94-95% coverage. At the same time, queries with AI Overviews see organic click-through rates drop by as much as 55%. This shift highlights a move away from simple keyword matching toward indexing for discovery, where large language models interpret context and credibility, as well as product relevance. 

Below, we’ll break down what that change means and how you can adapt without chasing hype.

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Applying the AI Maturity Model & Framework to Teams

The AI maturity model helps organizations measure their current readiness and chart a clear path for growth. By assessing progress across strategy, data, technology, talent, and governance, teams can identify where they stand—whether just exploring tools or embedding AI into business strategy. This guide breaks down the five stages of AI maturity, shares practical steps for advancing responsibly, and highlights how culture and governance are just as important as technology when scaling AI.

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